The Chase Subscription Plan is a monthly membership designed to help you stay consistent with your training.

Once you subscribe, your monthly credits are automatically refreshed based on your renewal date and time, so you can focus on showing up without having to purchase a new package every month.

Choose the plan that suits your routine, commit to your movement, and enjoy a simpler way to train at Chase.

Your subscription comes with a 6-month minimum commitment. During this period, the plan will auto-renew monthly on your renewal date, and your credits will be added into your account each month.

After the 6-month commitment period is completed, you may cancel your subscription or adjust your session package size through the Chase mobile app.

To cancel:

Open the Chase mobile app → go to My Subscription → scroll to the bottom of the page → tap Cancel Subscription → confirm your cancellation.

You may also reach out directly to the studio for assistance.

Please note that this plan is non-refundable, non-transferrable, and unused credits do not roll over to the following month.

Yes, Subscription Plans are valid for 30 days. 

You may request to terminate your subscription in accordance with the applicable subscription terms, after fulfilling the minimum 6-month commitment period.

Any unused credits remaining at the time of termination will not be refunded, transferred or converted into another form of credit.

For assistance with subscription termination, please contact the Chase team.

You can purchase a subscription through the Chase website or Chase mobile app under the Membership Package section.

Simply choose your preferred plan, complete your purchase, and your first set of credits will be available immediately.

Your subscription credits will then renew automatically each month based on your original purchase date and time.

Download the Chase Fit app on Google Play Store or Apple App Store.

No. Chase Subscription Plans are separate from our regular membership credit packages.

Subscriptions are designed for members who want a consistent monthly training routine, with monthly credit options of:

• 3 credits with Starter
• 6 credits with Essential
• 15 credits with Core

Choose based on how frequently you plan to train each month.

Yes. Each Chase Subscription Plan is designed to offer value based on how often you train.

Starter gives you an introductory rate of RM99/month for the first 4 months, making it an easy way to begin building a consistent routine. From month 5 onward, Starter continues at RM149/month.

Essential and Core are designed for members who train more regularly. Once all monthly subscription credits have been used, members on these plans can continue booking eligible sessions at a flat rate of RM45 per session.

Choose the plan that best matches your monthly training routine and how often you want to move with Chase.

Your Chase Subscription credits can be used for:

• Bootcamp
• Indoor Spinning
• Mat Pilates
• Cold Plunge

Subscription credits cannot be used for:

• Reformer Pilates
• Events
• Any other specially excluded sessions or programmes, where stated

Your subscription activates immediately from the exact date and time of purchase.

Your credits will automatically renew monthly based on your original purchase date and time.

For example, if you purchase your subscription on 4 June at 3:30 PM, your credits begin immediately and your next monthly credit cycle will renew based on the corresponding renewal date and time.

No. Unused subscription credits do not roll over to the next billing cycle.

Each month’s credits are valid only within your current monthly subscription cycle. Any unused credits will expire when the next cycle begins and cannot be extended, transferred or refunded.

We recommend booking your sessions within each cycle to get the most out of your plan.

No. The Starter Plan is available for one-time subscription only.

As long as your Starter subscription remains active, it may continue renewing according to the subscription terms. However, once the Starter Plan has been terminated, it cannot be purchased again.

Members who wish to continue with a subscription after terminating Starter may consider the Essential or Core Plan.

Members on the Essential and Core Plans can continue booking eligible sessions after using all their monthly subscription credits at a flat rate of RM45 per session.

Once your subscription credit balance reaches zero, simply select your active Essential or Core Subscription Plan when making an eligible booking. You will then be prompted to make payment for the session during checkout.

The RM45/session benefit applies to eligible subscription sessions only:

• Bootcamp
• Indoor Spinning
• Mat Pilates
• Cold Plunge

This benefit is not available under the Starter Plan and does not apply to Reformer Pilates or events.

No. Chase Subscription Plans and their credits are strictly non-shareable and non-transferable.

Your subscription credits are for your personal use only and cannot be gifted, shared or transferred to another account.

No. Subscription payments and unused subscription credits are non-refundable.

We recommend selecting a plan that matches your expected monthly training routine and using your credits within each billing cycle.

Chase’s existing late cancellation and no-show policies apply to all bookings made using a Subscription Plan.

If a booking falls under the late cancellation or no-show policy, the applicable subscription credit will be forfeited and will not be reinstated or refunded.

No. Chase Subscription Plans are designed for Bootcamp, Indoor Spinning, Mat Pilates and Cold Plunge only.

Reformer Pilates sessions and Chase events are excluded from all Subscription Plans unless otherwise expressly stated.